No sweat, we figured it…
Some customers have experienced a weirdness getting their camera to appear on later versions of OSX,
…but there’s a simple workaround.
Playing nicely with OSX
Mr. Tappy’s camera is a Logitech C525. It’s not listed as Mac compatible on the maker’s spec, but… It is.
Here’s how to get your camera going on OSX:
- Open Quicktime. File>New Movie Recording.
- Next to the red ‘record’ button is a small ‘down’ arrow. Hit that to view input sources.
- If the Logitech C525 is listed as a webcam and a microphone, you’re in business.
If it’s listed as a microphone only, or not at all… here’s the workaround, known to some as the ‘in and out game’:
- Remove and insert the USB cable, retrying to select the source until it appears listed as a camera.
- If after 2-3 times it hasn’t appeared, try closing and reopening Quicktime.
- 3-5 times later and OSX will finally ‘put two and two together’ to recognise that you’re trying to plug in a camera.
- Et voila. Now you can use the camera in Mr. Tappy’s viewer, Skype, etc. etc.
So why do I persist with this camera and not ship with a different, plug and play model?
Despite trying other makes and models, often with higher specifications, resolutions etc. … this model handles light and focuses the best.
In the mean-time, I’m sure Logitech are doing everything they can to ensure compatibility, but I can’t be sure Mac are.
If you have Jony or Tim’s number at Mac, please let me know.
In the mean-time I’m in touch with Logitech and will keep you posted.
My email is email@example.com if you need more information.